Oh, Come On: No Hospitality

This week, our winning Oh, Come On moment is as follows:

*A number of years ago I was hired by a well-known boutique hotel, restaurant and entertainment venue in Toronto to be the AGM. I had years of previous experience in hospitality including opening, running and being a minor partner in a very successful nightclub, restaurant, catering biz in Toronto. Time was short and we moved at the speed of light to get the place open. Seeing the construction PM was over his head on such a large project, I stepped in to relieve some of the load. The building was from an earlier era, 1854, when construction codes were non-existent. I noticed the outside supporting wall did not look right and brought it to the owner’s attention much to the protestations of the construction PM. Turns out the wall was not reinforced at all, and if construction had continued, the whole side of the building would have come down at some point. Although it was an unforeseen delay, we saved countless dollars in potential lawsuits, fines and future delays had we continued. The owner was ultimately grateful for my keen eye. I continued to work tirelessly for 12-16 hrs/day, six days a week to get this place opened. The GM of the property, who hired me with the blessing of the owner, was equally happy to have me on board. We worked side-by-side as a team to get the place open. I even advised him to hire an inexperienced, but very competent, restaurant manager because I could see her potential. She turned out to be a diamond in the rough for hospitality management. In fact, I believe she is still there with increased responsibilities.

A month after opening the owner came to me and said, in front of the GM, “I’m so glad you are here. I sleep well at night knowing you are here so much.” The next day when I arrived for work, the GM fired me on the spot with no explanation other than, “We are moving in a different direction.” I turned to the owner, who was present at my dismissal meeting, and reminded him of his comments not 14 hours earlier. He looked at me and said, “I have to support the decision of my GM,” and got up and walked out. (See the photo accompanying photo above to see what my opinion of this action was)
I still do not fully know why I was let go, but I can speculate that the GM was in fear of getting fired by the owner as he made twice what I did — though I could do his job and mine…

Oh, Come On.

Each week, we’ll ask you to provide your own Oh, Come On moment for us to share with the world. Shoot an email to Looking@look-solutions.com with a story you have to tell of a coworker or someone you know in the workforce who did something utterly idiotic. We’ll then share it in a list in each week’s post (while absolutely honoring your desire for anonymity; all stories will be posted sans names), and at the end of each week, we’ll provide the person who gave us the best Oh, Come On moment with a $10 Starbucks gift card! After all, who doesn’t deserve a few cups of coffee for having put up with workplace idiocy? We all do

Now it’s your turn! Send us your Oh, Come On moments and next thing you know, you’ll be feeling better, sipping coffee and smiling that you’re not the only one who’s had to deal with one or two ridiculous and absurd workplace situations.

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